a la carte Services
For requests or issues that fall outside of the scope of our proactive system maintenance plans. Maintenance plan subscribers receive a discount off of listed prices based on their level: Gold, Silver, or Bronze.
Services
This page presents our fixed price services which are subject to change at any time without prior notice. Any specialized services or projects without a prior quote are subject to a General Hourly Labor Rate of $75.00
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Virus & Spyware Removal $80
Service includes updating definitions and utilizing specialized scanning tools to identify and remove infections caused malware.
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Laptop Screen Repair $150
Additional charges will apply for the screen and necessary cabling to complete the repair.
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Laptop Power Jack Repair $80
Price includes parts, labor, and testing for proper operation.
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Data Recovery $150
A BEST EFFORT service where successful or complete data restoration can NOT be guaranteed.
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Operating System Install $90
User must provide original installation disk(s) or an additional charge will be added to purchase a new license.
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Memory Install $30
Price DOES NOT include the cost of memory modules to be installed.
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Hardware Component Install $70
Part is to be provided by user the or an additional charge will be added to purchase the requested hardware.
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Software Install $60
User must provide software installation disk(s) or files or an additional charge will be added to purchase the requested software.
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Antivirus & Security Setup $70
Additional charges may apply if it is necessary to purchase any required application(s).
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Email Setup $30
IMAP/POP3/Exchange/Microsoft 365 Account configured on your mail client of choice.
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In-Home Printer & Peripheral Setup $80
Due to the current COVID-19 public health emergency, this service is NOT AVAILABLE.
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In-Home Computer Setup $70
Due to the current COVID-19 public health emergency, this service is NOT AVAILABLE.
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In-Home Wireless Network $60
Due to the current COVID-19 public health emergency, this service is NOT AVAILABLE.
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Data Backup $50
Files will be backed up to a portable USB storage device.
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Computer Health Check $60
One-time proactive system check for any potential issues requiring attention. Critical patches, along with driver, firmware, and BIOS/UEFI updates will be applied.
Proactive Maintenance Plans
All tasks are handled remotely. Plans include a discount on any a la carte services you wish to have performed. Charges recur on a monthly basis until a written cancellation request is provided with 30-days notice based on the subscription start date.
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Gold Level (includes a 15% a la carte service discount) $70/month
Everything Bronze & Silver Levels offer PLUS: Creation of a system recovery image and complimenary data backup (a $50 value).
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Silver Level (includes a 10% a la carte service discount) $50/month
Everything at the Bronze Level PLUS: Defragmenting the primary hard drive, removing junkware and outdated software (such as Flash Player), and completely clearing out the local file caches and other temporary files.
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Bronze Level (includes 5% a la carte service discount) $30/month
Package includes: Updating OS and patch critical vulnerabilities, clearing unwanted files and optimizing PC startup, and updating outdated software to latest versions.
Training & Workshops
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1-hour Basic Computer Lesson $100
Topics covered include: Using your operating system efficiently, Using productivity suites such as Office 365 and Google Workplace, and other topics are available with advanced planning.
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90-minute Internet Security Lesson $120
Topics covered include: Avoiding potentially harmful websites, identifying malicious email, keeping your children safe by blocking websites, monitoring your web browsing history, creating safe and secure passwords, and downloading essential security update for your PC
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